Archive for the ‘Email Security’ Category

Do you ever worry about police impersonations?

Thursday, August 18th, 2011

by Shawn Anderson – Security Researcher

Have you ever driven down the road with a police vehicle right behind you? Do your nerves heighten and your stomach drop? This happens to a lot of people, and when the flashing lights turn on there is one thing to do. Pull over, right? The pure adrenaline rush from thinking, “What did I do wrong?” masks the paranoia of whether or not the person is really a police officer.

What would happen if you received an email from the police department stating that you were in violation of the law? Would your stomach drop and your nerves kick in as though the police vehicle just turned on its lights behind you? Would you stop to think whether the email is legit or not? Unfortunately, impersonating the police can be very effective for spammers who are trying to persuade recipients to click on a link or open an attachment. Forcing the recipients to consider their possible guilt can distract them from questioning the legitimacy of the email itself.

At Barracuda Networks, we are witnessing a large spam outbreak with malicious attachments that impersonates (spoofs) the New York State police. The email states that the recipient was in violation of the law, and contains a description of the traffic violation. It also claims to contain the actual ticket as an attachment with instructions to open it, print it and send it to ‘Town Court’ in some small town somewhere in New York state

The attachment is actually malware, a variant of Trojan.Downloader. If run, it downloads Trojan.Fakealert which further compromises the computer.

Emails like these teach a very important lesson. Many malicious spam messages go to great lengths to appear to be sent from some official government agency or other large organization. Unfortunately the contents of email messages are very easy to fake. The sad truth is that you should never assume that an email message is legitimate. Instead, if an email raises concerns you should verify the contents by phone or postal mail, and never run emailed attachments like the one in the message above.

Tips for configuring your spam firewall to block this attack:

Currently, the malicious spam is spoofing the “From” address domain of “nyc.gov”. Since “nyc.gov” has a Hardfail SPF record set up in its DNS txt record, most conventional filters will block these spoofed messages. Enabling SPF on your spam filter will help block these spoofed emails.

It is common, however, that these types of malicious outbreaks will rotate their sender domains, and it is likely that they’ll spoof other state domains. SPF records are not always set up or set up properly in DNS for domains that are commonly spoofed, so relying solely on the SPF filter is not recommended. Other content scanning techniques are required to block these attacks as they rotate sender domains. Customers using the Barracuda Spam & Virus Firewall should make sure their Energize Updates are up to date and that they are on the latest version to help block these types of malicious emails.

 

 

 

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Spam targeting tax professionals automatically installs malware

Wednesday, June 29th, 2011

by David Michmerhuizen & Luis Chapetti – security researchers

 

Tax forum spam

 

The criminal gangs that distribute the password stealing Trojan.Zeus have altered their spam campaigns in a frightening new direction.  Already seen targeting their emails at credit point-of-sale users and wire transfer users, their latest spams are now crafted to appeal to tax preparation professionals by posing as an official IRS communication.  What’s even worse is that their payload isn’t an attachment or a link to a download. Rather, the payload is a link to a Web site hosting an exploit kit that probes your computer’s software and automatically installs the Zeus password stealer.

The messages don’t give you much to be suspicious about at first.  They come from a generic looking name and use the email-id of the recipient as the subject.

Tax Forum Spam

Tax Forum Spam

The text itself is very well written, as well it should be.  It is an almost exact cut and paste of an IRS announcement from 2004.  To be precise,  IR-2004-67.

The item to examine closely is the link embedded near the bottom of the message.  Although it says irs.gov, this link actually points to a set of malicious domains with vaguely official sounding names.  In this case it’s irsgovnews.com  (warning: do not visit that domain in your Web browser!)

The job of these domains is to send Javascript to your browser to accomplish two things.  First it displays a pop-up message saying that your browser cannot reach the site.

Fake alert

 

…which is not true.  The alert comes from the site itself!  This is to keep you from suspecting what comes next.

What comes next is that the Javascript directs the browser off to another domain that hosts the Blackhole exploit kit.  This kit sends specially crafted messages to the browser that try to take advantage of unpatched weaknesses in browser helpers such as Java or Windows Media Player.

If any weakness is found then Zeus is downloaded and installed automatically behind the scenes.

Exploit and Zeus network traffic

Exploit and Zeus network traffic

Previous spam efforts required you to click “Run” in order to install the malware payload.  The use of an exploit kit in this case means that Zeus is installed without user interaction.   Once you click the link in the email, it’s game over.

Barracuda Networks customers using the Barracuda Spam & Virus Firewall are protected from these emails, while customers using Barracuda Web Filters or Barracuda Web Security Flex are protected from the payload.

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Huge amounts of Federal Reserve spam delivering Zeus password stealer

Tuesday, June 21st, 2011

by David Michmerhuizen & Luis Chapetti – Security Researchers

Our spam monitoring systems at Barracuda Labs are following a very large spam campaign carrying Trojan.Zeus.   The spam amounts are approaching many hundreds of thousands a day and although they are being delivered to a wide cross-section of Internet users, the content of the spams is aimed at users of online banking services.

When spam delivers malware, one of the most common strains it carries is the password-stealing Zeus Trojan.  Zeus specifically targets banking passwords, and the gangs that distribute variants of this malware are especially interested in banking credentials belonging to small businesses and government agencies.  Compared to the average consumer, these entities often have more money in their accounts and set higher limits on wire transfers.   One thing small organizations don’t always realize is that they do not enjoy the same protections against fraudulent transactions that consumers do.

The spams use graphics hosted by the Federal Reserve and pose as notices of a failed wire transfer:

Fake wire transfer spam

Fake wire transfer spam

Much like last weeks Chase Paymentech spam campaign, these notices are of particular interest to financial professionals.  Unlike the more sophisticated Chase emails, these are a simple affair with poorly constructed text and no attempt at hiding the executable nature of the linked payload.

Still, there’s the possibility that a busy executive might just skim the spam and click on the attachment, resulting in a Windows security warning:

Windows security warning

Windows security warning

While the spammers try to hide behind a double extension of .pdf.exe, this is no PDF.  This is an executable program, and the Federal Reserve is not going to send you any vital information coded into a program.   Don’t run it.

If you do, you’ve installed Zeus:

Zeus network traffic

Zeus network traffic

It will run quietly in the background, intercepting browser traffic, watching for credentials and sending any it finds off to its command and control server.

Barracuda Networks customers using the Barracuda Spam & Virus Firewall are protected from these emails, while customers using Barracuda Web Filters or Barracuda Web Security Flex are protected from the payload.

 

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Fake Chase Bank invite delivers password stealer

Friday, June 17th, 2011

by David Michmerhuizen & Luis Chapetti – Security Researchers

Chase Paymentech logo

The spam monitoring systems at Barracuda Labs have uncovered an especially objectionable spam campaign that poses as a sign-up email from the Chase Bank credit card processing service Chase Paymentech.

We see lots and lots of spam at Barracuda Labs.  Even if the sender isn’t suspect, it is still generally easy to spot either because of the subject matter or flaws in the content.

What makes this spam dangerous is a combination of convincing content and deceptive payload.  Examining this spam highlights the risk that comes with assuming one can always judge spam by its appearance alone.

These spams are particularly well done.  The only suspicious element is that the From: address is not Chase bank, an unusual failure given how easy it is to fake the From: field in an email.

Chase Paymentech spam
Fake Chase Paymentech email

The email invites you to activate a credit card payment account and tells you that your first step is to find your merchant ID and user ID in the attached Microsoft Word document.   That Word document is what indirectly delivers the malware payload.

Vulnerabilities in Microsoft Word have mostly been patched or mitigated, and it’s been years since Word document attachments were something most users had to worry about. While users have become more suspicious of programs that must be downloaded and run, they’re more likely to open a document which is “just something you read.”

Unfortunately, malware distributors have recently discovered that common vulnerabilities in Adobe’s Flash player can be exploited by embedding the malicious Flash file into a Word document.  This takes users who aren’t likely to suspect a Word document of malicious intent and puts them at risk if they open it.

That’s what happens here.  If you open the attached merchant_info.doc, you can’t see the Flash control embedded in the document.  You really don’t see much of anything for the minute or two that it takes the Flash code to download and install malware on your Windows computer.

Word document
Word document

Once the infection is accomplished, this Word document closes and you’re back to staring at the email and wondering what went wrong.   Meanwhile your computer is running Trojan.Zeus in the background.

Trojan.Zeus network traffic
Trojan.Zeus network traffic

Zeus quietly monitors your Internet traffic looking for username and password data.  It saves them and periodically sends them off to control servers elsewhere on the Internet.

The content of this spam is of particular interest to financial professionals, making the installation of a password stealer that much worse.  Trojan.Zeus has been implicated in many instances of online theft from small business accounts, especially since small business banking involves higher dollar amounts and does not carry the same level of theft protection as consumer accounts do.

The Adobe vulnerabilities that allow this to succeed have been used in a number of recent email attacks.  We strongly recommend you upgrade all of your Flash installations by visiting http://get.adobe.com/flashplayer.

Barracuda Networks customers using the Barracuda Spam & Virus Firewall are protected from these emails, while customers using Barracuda Web Filters or Barracuda Web Security Flex are protected from the payload.

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Spammers dangle Windows 8 as bait

Friday, June 10th, 2011

by David Michmerhuizen & Luis Chapetti – Security Researchers

 

Version 8 of Microsoft Windows is under active development and is tentatively scheduled to be released sometime in 2012.   Screen shots have already leaked to the internet, and some opportunistic spammers are already using the promise of a Windows 8 download to lure unsuspecting users into swallowing a malware payload.


The spam itself is short and simple.  Spammers often make tell-tale spelling and grammar goofs, so keeping the text short is a good way to reduce mistakes.

Windows 8 Spam

Windows 8 Spam

Even though it’s only two sentences, they’ve still managed to introduce a stray question mark in the name.   If that doesn’t make you suspicious, a quick check of the link destination should

Revealing the details of the spam link

Revealing the details of the spam link

The double extension of .gif.exe is used to make the file appear to be a .gif file on Windows systems that are not configured to display program extensions.

Even if the type of file is partly obscured by the filename there shouldn’t be any confusion once you click on the link.  Windows asks you if you are sure you want to run this software.

Are you sure you want to do this?

Are you sure you want to do this?

Of course, you don’t typically run a program in order to “get more details” about some topic.   At this point what you want to do is to press “Don’t Run” and back away.

But let’s suppose your defenses were down and your overwhelming curiosity about Windows 8 had you pushing that “Run” button.  Here’s what happens

Running 8final.gif.exe

Running 8final.gif.exe

The program opens up a spiffy Windows graphic.   That’s it.  Those are your details.

 

Except not quite.  The program is a variant of Trojan.Zapchast.   After it opens the graphic it gets to work installing an Internet Relay Chat client – mIRC, along with special scripts that turn the client into a backdoor.

This Zapchast isn’t all that sneaky though.  If you look at the screen shot above you’ll see a blank spot in the notification bar, just to the left of the speaker icon.   Hovering over it ever reveals an “mIRC Daemon Tools” tooltip.    You can actually open it and watch the bot-herder at work.

A glimpse of the backdoor in action

A glimpse of the backdoor in action

This IRC controlled backdoor is set to start whenever the computer is started.   It monitors the channel (in this case, #drones) for messages that it interprets as commands and then carries them out.   Once infected, the host computer can be directed to download and run other malware, search for personal information, send spam – in short, your computer belongs to the bot-herder.

 

Barracuda Networks customers using the Barracuda Spam & Virus Firewall are protected from these emails, while customers using Barracuda Web Filters or Barracuda Web Security Flex are protected from the payload.

 

 

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Spammers Offer iPhone 5, Deliver Malware

Monday, May 23rd, 2011

by Dave Michmerhuizen – Security Researcher

 

The iPhone 5 isn’t due to be released until fall, or even Christmas, but the spam honeypots at Barracuda Labs are already detecting malicious messages targeting anxious Apple acolytes.

Fake Phone

Fake Phone

The image of a beautiful see-through phone is actually a concept photo that is over two years old.

All of the links in the email lead to a copy of Trojan.Zapchast, an IRC-controlled backdoor.

Fake iPhone spam

Fake iPhone spam

Naturally the apple.com from: address is spoofed.

If you do click on one of the links and run the offered executable, another old iPhone concept photo is displayed in order to distract you from the installation of the backdoor.

Photo distracts you from backdoor installation

Photo distracts you from backdoor installation

 

In this case, if you’re curious about iPhone products, visit the Apple iPhone pages at http://www.apple.com/iphone. And never click on links in emails, especially from unknown sources.

Barracuda Networks customers using the Barracuda Spam & Virus Firewall are protected from these emails.

 

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Osama Bin Laden Death Picture Spam on the Rise

Wednesday, May 4th, 2011

by Dave Michmerhuizen & Luis Chapetti – Security Researchers

The spam honeypots at Barracuda Labs have detected the first of what we suspect will be a wave of spam that takes advantage of the curiosity surrounding the death of Osama Bin Laden.  Not so long ago spam emails would have been the first to exploit such a current event.   However, as we posted recently, Facebook now has that distinction.

The spam offers up some pretty gruesome photos:

Spam

Spam

The Portuguese text reveals that these spams target residents of Brazil.  A rough translation says that the photos visible in the email are not real, (they are indeed fake) but that real photographs are available from the attached link.

Following the attached link leads the user to malware, not photos, as shown here:

Malware, not photos

Malware, not photos

This should certainly ring all sorts of alarm bells.  Users do not “Run” photos; however, this file is a version of Trojan.Banload, downloader which installs additional malware. As shown below, it downloads another file, a variant of Trojan.PWS.Banker, that settles onto the user’s PC and intercepts online banking usernames and passwords.

Malware traffic

Malware traffic

Once the banking Trojan is successfully installed, a message is sent back to the malware authors:

 

There are similar families of malware optimized for stealing online banking credentials from American and European computer users, and appealing social engineering strategies for delivering them, Osama Bin Laden’s death being only one of many.   Do not open or run email attachments.

Barracuda Networks customers using the Barracuda Spam & Virus Firewall are protected from these emails.

 

 

 

 

 

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Paypal account statement emails: Do as we say, not as we do.

Thursday, April 28th, 2011

by Dave Michmerhuizen and Denis Kieft – security researchers

Barracuda Labs researchers have recently seen emails from PayPal Inc. that initally seem to be phish but ultimately appear to be a security fail by a company that surely should know better.

It is a well-accepted email security best practice to never click on links in emails.  Most businesses, particularly ones that are phishing targets, explicitly advise their users not to click on emails.  As you would expect, PayPal does so on their website.

Warning on PayPal website

Warning on PayPal website

 

Consider that warning and then take a look at this email from Paypal, via servers at responsys.net, a software service that allows marketers to manage email campaigns…

PayPal "enhanced account statement" email

PayPal "enhanced account statement" email

The email contains ELEVEN hyperlinks, all pointing to an email response servelet which records your click and then transfers the browser to the PayPal login screen.   “At first I was sure it was a phishing email,” commented a Labs researcher who received one of the emails.   Although PayPal has declined to comment on the email,  close examination shows no malicious content.    Instead, this appears to be a case of a Marketing department in need of a little security education.

It’s unfortunate that this is the case, because security professionals have been trying to teach good email security practices for years.  An email from a bank or online service should be considered suspect by default.   PayPal’s own advice is the safest advice, always open your web browser and type in the URL you intend to visit – never click on a link embedded in an email.

Given that email is still the primary vector for identity theft and that PayPal is one of the most phished brands on the Internet, we would expect them to be particularly sensitive to this issue.   Phishing emails like this one are so common that only a blanket rule against clicking on embedded links can be effective.   When PayPal sends out their own emails containing links they confound customers who have been long been told not to click on those very links.

 

Barracuda Networks customers using the Barracuda Spam & Virus Firewall are protected from phishing emails.

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IRS spam arrives just in time for April 18 tax deadline

Monday, April 18th, 2011

by Dave Michmerhuizen & Luis Chapetti – security researchers

Just in time for the U.S. tax filing deadline, the Barracuda Labs spam honeypots have detected a surge in spam intended to scare harried tax filers into letting down their guard.

Tax time is stressful and many of us are sifting through piles of forms and receipts.  It can be difficult to remember to be skeptical of that official-looking that appears to be from the Internal Revenue Service.   Yet skeptical is what you should be, because the the IRS is a favorite target for spammers and phishers to impersonate.    Lets look at three samples.


The first spam is from a phishing campaign that has been active since at least 2008.  Aimed primarily at immigrants, it presents a dense thicket of poorly written gobbledygook stating that the recipient is not subject to taxes on certain unspecified interest.

Fake non-resident exemption

Fake non-resident exemption

A PDF of form W-4100B2 is attached and you are encouraged to fill it out and fax it to a number provided in the email.  The form asks for practically every piece of sensitive financial information an identity thief could want, including Social Security numbers, debit and credit card numbers with codes and even passport numbers.

However, the fact is that there is no IRS form W-4100B2. The IRS has specifically stated that they “do not request detailed personal information through email.”    Messages like this should be ignored.


The second spam has been used for phishing in the past, but in this year’s incarnation it carries a nasty payload.

"Rejected EFTPS" spam

"Rejected EFTPS" spam

The salutation of “Hello Dear” isn’t very convincing coming from the IRS.  Still, the basic message that an electronic tax payment might be rejected might be enough to cause a harried office worker to open up the attachment.  That would be a big mistake because although clicking on the attachment does not appear to do anything it actually does install Trojan.Zeus in the background.  This Trojan horse runs silently, steals usernames and passwords and in this case sends them to a command and control server in Asia.


The last sample is from a campaign that is noteworthy for how it is carefully targeted to specific individuals.   Usually spam campaigns are scatter shot affairs that send out large numbers of emails addressed to “Dear Sir / Madam”, as our first example showed.   This “rule change notification” was seen using individual email addresses of real people, addressing them by their real name and company name.

Targeted "Rules Change" spam

Targeted "Rules Change" spam

Instead of new tax rules, the attached .zip file contains a Trojan.Downloader which installs a variety of other malware.

Again, the IRS has stated that it “does not initiate taxpayer communications through email,” and “does not request detailed personal information through email.”  If a taxpayer has questions about emails such as these they should check with the IRS using contact information found in their local phone directory or www.irs.gov.


Barracuda Networks customers using the Barracuda Spam & Virus Firewall are protected from these spam emails. The Barracuda Web Filter, and/or the Barracuda Web Filtering Service block the traffic involved in the attacks.

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Facebook-themed spam targets CEOs, steals passwords

Monday, April 11th, 2011

by David Michmerhuizen – Security Researcher

The spam traps at Barracuda Labs have detected an ongoing malicious email campaign that leverages the Facebook brand and seems to targets CEOs, particularly fat ones.

Sample spam

Spam

Like many of the best spam emails, it is stark in its simplicity.  The body is HTML format which may not work for every mail viewer. For those that do, a single intriguing link is presented with the Facebook domain used in the link to make it look innocent.  Even if you’re not a fat CEO yourself, who doesn’t want to see what fat CEO is being referred to in the message?

Of course, the careful computer user will check the real destination of the link that is provided.   As the variant below shows, they are not the same.  Facebook isn’t even involved.

Showing link destination in status bar

Showing link destination in status bar

Clicking on one of these links causes a set of exploits to be quietly delivered to the browser, primarily malicious PDF files.

While the browser is being exploited, some Facebook page (which may be real) is displayed to make it appear that your click had some actual purpose.

Decoy Facebook page

Decoy Facebook page

Sad to say, there is no CEO on this Facebook page at all, just an ugly cat.

As is so often the case with malware attacks, it’s what you can’t see that hurts you.  If one of the exploits finds a vulnerability to take advantage of, a version of Trojan.Zeus is downloaded.

Zeus trojan traffic

Zeus trojan traffic

This common family of malware inserts itself into the HTTP transmission chain and intercepts Web pages that contain user account and password information.  The trojan then sends that data back to a command and control server.    Zeus has been implicated in hundreds of cases of online bank account theft.   Even without the direct theft of banking credentials, the trojan can steal passwords for other online services which can then be tried against more lucrative targets.

Barracuda Networks customers using the Barracuda Spam & Virus Firewall protected from these spam mailings, and  Barracuda Web Filters and the Barracuda Web Filtering Service block access to the linked malware.

 

 

 

 

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